FAQ and HELP homepage

Help homepage

This extensive set of pages is designed to guide your through anything unfamiliar or unclear and answer points raised by our customers as clearly and accurately as possible.

This is a large knowledge base for the whole site and we hope it is very comprehensive. Please search below for everything from cultivation, to recommendations and ordering.

Further cultivation advice is given in our members section, available after you log in

Account related questions

Catalogue information

CITES

Coupons

Credit card related questions

Cultural instructions

Export related questions

Order related questions

Paying for an order

Plant related questions

Pricing questions

Privacy, privacy policy and security

Returns, refunds, cancellations

Seed

Shipping questions

Shopping questions

Visitors